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We trust that you will be satisfied with your NCOURAGE bracelet(s), but on the rare occasion that you are not entirely satisfied, please contact us by sending us an email with your order details and reason for return at help(at)ncouragebracelets.com to begin the process.
We accept returns within 30 days of purchase with the exception of sale, clearance, and custom bracelets.
Shipping cost for returns are the customer’s responsibility.
Your refund (excluding any shipping cost incurred) will be processed within 14 working days from when your item arrives with us and your refund will be made to your original payment method.